Privacy Policy

Carpet Emporio values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website. 

 

1. Information We Collect 

When you visit our website or place an order, we may collect the following information: 

  • Full name 

  • Billing and shipping address 

  • Email address 

  • Phone number 

  • Order and purchase details 

  • IP address and device/browser information 

  • Payment information (processed securely through payment gateway providers) 

We do not store your debit/credit card details on our servers. 

 

2. How We Use Your Information 

We use your information for legitimate business purposes, including: 

  • Processing and confirming orders 

  • Shipping and delivery of products 

  • Providing customer support 

  • Sending order status updates 

  • Responding to enquiries 

  • Improving website performance and user experience 

  • Preventing fraud and unauthorized transactions 

We do not use your personal information for unsolicited marketing without your consent. 

 

3. Sharing of Information 

We do not sell or rent your personal information to third parties. 

Your data may be shared only with trusted service providers necessary to operate our business, such as: 

  • Shipping and courier partners 

  • Payment gateway providers 

  • Website hosting and technical service providers 

  • Legal or regulatory authorities if required by law 

These parties are obligated to protect your information and use it only for service-related purposes. 

 

4. Cookies & Tracking Technologies 

Our website uses cookies and similar technologies to: 

  • Maintain website functionality 

  • Remember user preferences 

  • Analyze website traffic and performance 

You may choose to disable cookies through your browser settings, but some website features may not function properly. 

 

5. Data Security 

We use secure hosting infrastructure and encrypted payment processing systems to protect your information. Reasonable administrative, technical, and physical safeguards are implemented to prevent unauthorized access, misuse, or disclosure of data. 

However, no online transmission method is 100% secure, and we cannot guarantee absolute security. 

 

6. Data Retention 

We retain your personal information only for as long as necessary to: 

  • Complete transactions 

  • Comply with legal obligations 

  • Resolve disputes 

  • Enforce our policies 

After this period, the data may be securely deleted or anonymized. 

 

7. Your Rights 

You may request: 

  • Access to your personal data 

  • Correction of inaccurate information 

  • Deletion of your personal information (subject to legal obligations) 

To make a request, contact us at: 
Email: support@carpetemporio.com

 

8. Children’s Privacy 

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such information is discovered, it will be removed promptly. 

 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 

 

10. Contact Information 

Carpet Emporio (A Brand of M/S Misbah Furnishing)  
Registered Business Address:  
0, Madhosingh, Ghosia Bazar, Bhadohi, Uttar Pradesh – 221301, India  

Email: support@carpetemporio.com  
Phone: +91-7080909714  
Business Type: Carpet Manufacturer & Retailer