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Welcome to Carpet Emporio. By accessing or using our website www.carpetemporio.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Company Information

Carpet Emporio (A Brand of M/S Misbah Furnishing)
Registered Business Address:
Nemat Manzil, Madhosingh Bazar, Bhadohi, Uttar Pradesh 221301, India

Email: carpetemporio.ce@gmail.com
Phone: +91-7080909714
Business Type: Carpet Manufacturer & Retailer

2. Website Use

By using this website, you confirm that:

• You are at least 18 years of age
• You will provide accurate information when placing orders or enquiries
• You will not misuse the website for fraudulent or unlawful activities

We reserve the right to refuse service, cancel orders, or restrict access if misuse is suspected.

3. Product Information & Handmade Nature

Our products are handmade and crafted by artisans. Therefore:

• Slight variations in size, color, texture, or design may occur
• Product colors may appear different depending on screen or lighting settings

These variations are natural characteristics of handmade products and are not considered defects.

4. Pricing & Availability

• All prices are listed in Indian Rupees (INR) unless stated otherwise
• Applicable taxes are included unless specified
• We reserve the right to change product prices without prior notice
• Orders may be cancelled if a product becomes unavailable or incorrectly priced

5. Payments

We accept secure payments through approved payment gateways, including:

• UPI
• Debit/Credit Cards
• Net Banking
• Cash on Delivery (where available)

Payment information is processed securely by third-party payment processors. We do not store card details.

6. Order Acceptance & Cancellation

• An order is confirmed only after payment verification
• We may cancel orders due to stock unavailability, payment failure, or incorrect customer details
• Customers may request cancellation before dispatch by contacting us

Returns, exchanges and refunds are handled as per our Return & Refund Policy. Shipping and cancellation terms are in our Shipping & Cancellation Policy.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

• Location
• Courier service delays
• Weather or external factors

Carpet Emporio is not responsible for delays caused by courier partners but will assist customers in tracking shipments.

8. Intellectual Property

All content on this website including images, product designs, text, and logos are the property of Carpet Emporio.
Unauthorized copying, reproduction, or commercial use is prohibited.

9. Limitation of Liability

Carpet Emporio shall not be liable for indirect, incidental, or consequential damages arising from the use or misuse of products beyond the actual purchase price paid.

10. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Bhadohi, Uttar Pradesh.

11. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with the revised date.